새소식

• Saturday, September 13, 2025, from 00:00 to 08:00 (Korea Standard Time)
  ※ From midnight on Friday to 8:00 AM on Saturday, KST

• All online financial transactions and digital certificate services provided by Hana Bank, including:
  - Mobile Banking Apps (Hana OneQ, Hana OneQ Corporate, Hana EZ, iBooja, CMSiNET)
  - Internet Banking (Personal, Corporate), Phone Banking, CMS, Mobile Web Banking
  - Issuance/termination and usage of Hana Certificates
  - Mobile and biometric authentication (palm vein recognition)
  - ATM/STM transactions using digital authentication or certificates

• - Domestic and international check card transactions
  - ATM/STM transactions using cash IC cards or physical passbooks (including cardless, passbook-free, and digital passbooks)
  - Transactions at other banks' ATMs and affiliated CD machines (e.g., in subways, convenience stores)
  - Transactions using Open Banking services from other banks linked to Hana accounts
  - Hana Money app transactions, such as charging and transferring Hana Money
  - Transactions via other financial institutions using a Hana-issued public/financial certificate registered with them
  - Foreign currency already requested before September 13 can still be picked up at Incheon Airport
  (※ However, new FX requests via mobile/internet banking will be unavailable during the downtime)

• - Please complete any necessary fund transfers in advance, as they will not be available during the maintenance period.
  - We recommend preparing cash or checks beforehand, if needed.
  - Service suspension time may change depending on the progress of the system upgrade.

• Hana Bank Call Center ☎ 1599-1111 (Weekdays, 9:00 AM – 6:00 PM, Korea Standard Time)

We appreciate your understanding and cooperation as we work to improve our services.
Thank you for banking with Hana.